Our digitizing services include digitizing, editing,
format conversions, and personalized
embroidery. Quality is a priority and you'll see it in
product. We look forward to serving you.
What is "digitizing"? It is the process of
generating stitches to produce a design, i.e. a logo. A picture
file such as a .bmp or .jpeg contains pixels which are not readable by
an embroidery machine. To transfer your picture into embroidery,
a stitch file must be created. This tells the machine how dense
to make the stitches; what type of stitches to use; what order to sew
the elements; and when to insert a color change, tie off or
trim. It is like computer programming for an embroidery
Pricing is determined by the complexity of the design.
Please fax, email or send us your artwork for a quote. Please
include information such as the size of the design, target fabric
(e.g. knits, wovens), design use (e.g. left chest, caps), colors,
preferred shipping method, disk format and any other specific
instructions you may have.
The quality of the artwork you provide will determine the
quality of the design you receive. Vector art is
preferred. If you've had business cards or letterhead printed,
you will probably have this on disk. Vector files we can accept
include: Adobe Illustrator (.AI), Encapsulated Post Script (.EPS) or
AutoCad (.DXF). It is important that text be converted to
outlines or curves BEFORE e-mailing. If a vector format is not
available, a .JPG, .GIF, .BMP or .TIF is acceptable. If any of
the above are not available, camera ready art can be submitted.
Artwork submitted to Caroline's Stitch Works is the property of
the customer. It will not be used for another design unless
consent to do so is given. In no circumstances will Caroline's
Stitch Works, LLC accept responsibility for copyright
Available formats include: Barudan FDR, Barudan FMC, Brother, Happy,
Melco, Melco EXP, SWF, Tajima, Toyota, and ZSK/Zangs.
Available formats include: .CSD, .HUS, .JEF, .PCS, .PCD, .PCQ,
.PEC, .PES and .SEW.
Stitched samples are provided via e-mail with every order upon
request. Mailed samples are available upon request for a
Editing begins at $15 and also is based on complexity.
Drastic resizing of a design may have to be repunched, however, you
will be notified if this is the case.
We can convert most commercial embroidery formats. Sorry,
we do not convert paper tapes.
Designs can be sent to your e-mail address at no charge or you
can choose to have them sent via Priority Mail on a disk for $6.
Express Mail is available for an additional charge.
Design errors not reported within 10 business days of receipt
of the design will be subject to editing fees.
We will suggest necessary changes to artwork (if needed) when
we quote on your artwork. Suggested changes usually include copy
that is too small to be legible and excessive detail that will not
work well in embroidery. If you insist a design is punched in a
manner inconsistent with our recommendations and the design does not
work, you will be charged for the edit or repunch of the
Designs are digitized based in the artwork received and design
consultation suggestions. If your design does not sew correctly
or we have made omission errors, we will correct the problem
immediately. Any changes to the submitted artwork after the
design is punched will be subject to an edit or repunch fee.
If embroidery production is being done outside of Caroline's
Stitch Works, LLC; always test a design before beginning production
runs. In no circumstances will Caroline's Stitch Works accept
responsibility for damages goods or copyright infringement.
Caroline's Stitch Works assumes that its customers have the rights for
usage on all trademarked and/or copyrighted logos and designs sent to us for
reproduction. We will assume no liability in any trademark or copyright
infringement disputes. The purchaser agrees to assume any liability resulting
from actions or demands brought against us or PATENT or COPYRIGHT
infringement. The designs pictured on this website are not for sale nor
do they imply endorsement; they have been reproduced only as examples of
the quality of our work.
Our payment terms are VISA/MASTERCARD/DISCOVER, prepayment or NET 10
days. (with prior approved credit).